Bassett Furniture, a leading home furnishings retailer, has reached an agreement to settle a class action lawsuit stemming from a major data breach that compromised the sensitive personal information of its customers. The breach, which is believed to have occurred between July 2021 and September 2023, resulted in unauthorized third-party access to customer data stored on the company’s former online platform. As part of the settlement, affected individuals will receive financial compensation for any losses incurred, as well as access to credit monitoring services aimed at safeguarding their identities from further harm.
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Though Bassett Furniture denies any wrongdoing, it has opted to settle the case in order to avoid prolonged litigation. If you believe you were impacted by the breach, you may be eligible for compensation or credit monitoring, provided that you file a claim before February 28, 2025.
Key Points of the Settlement Agreement
- Monetary Compensation: Victims of the data breach are entitled to receive financial compensation for their losses, including expenses related to fraudulent transactions and identity theft.
- Free Credit Monitoring: All affected individuals are eligible for two years of free credit monitoring services, which include identity theft alerts, fraud assistance, and credit report tracking.
- Eligibility Requirements: To qualify for compensation, individuals must have received a data breach notification letter and submit a valid claim form by the February 2025 deadline.
- Deadline for Filing Claims: The final date to submit a claim for compensation or credit monitoring is February 28, 2025.
Details of the Bassett Furniture Data Breach
Between July 2021 and September 2023, Bassett Furniture’s e-commerce platform was compromised by unauthorized third parties. The breach exposed a wide range of personally identifiable information (PII) of customers who interacted with the online store. Affected individuals may have had their full names, billing addresses, financial account details, and other sensitive data accessed by the attackers. This breach has raised serious concerns over the company’s cybersecurity measures, with the lawsuit arguing that Bassett Furniture could have prevented the incident by implementing stronger protections like encryption and updated security protocols.
What Does the Settlement Offer?
Monetary Compensation: Individuals who suffered financial losses due to the breach can claim reimbursement for expenses, including fraudulent bank transactions, credit report fees, and professional services. Compensation is divided into two categories:
- Ordinary Losses: Up to $2,000 for expenses like bank fees, fraudulent transactions, and up to 10 hours of lost time ($30/hour).
- Extraordinary Losses: Up to $10,000 for costs related to identity theft, unauthorized credit activity, and financial transactions that were not reimbursed.
Affected individuals must provide proof of these losses through supporting documentation such as bank statements, receipts, and fraud reports.
Free Credit Monitoring Services: In addition to compensation, all affected individuals will receive two years of free credit monitoring services from IDX. These services help individuals detect any ongoing or future identity theft by monitoring credit activity, scanning the dark web for personal data, and providing fraud resolution assistance.
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Eligibility for the Settlement
To be eligible for the Bassett Furniture data breach settlement, you must meet the following criteria:
- Receive a Notification: You must have received an official data breach notification letter from Bassett Furniture.
- Compromised Information: Your personal data must have been compromised during the period from July 2021 to September 2023.
- Submit a Claim: You must submit a completed claim form by February 28, 2025, to qualify for compensation or credit monitoring.
If you did not receive a notification letter, it is likely that you were not affected by the breach and are not eligible to participate in the settlement.
How to File a Claim
Filing a claim for compensation or credit monitoring is a simple process. Class members should:
- Complete the Claim Form: Provide necessary details such as your name, contact information, and information about any financial losses incurred.
- Gather Documentation: Collect proof of losses, such as bank statements, credit card records, and fraud reports.
- Submit Your Claim: Claims can be submitted either online or by mail
- Mail: Send the completed form and documentation to:
- Bassett Data Breach Settlement
- c/o Claims Administrator
- 1650 Arch St., Suite 2210
- Philadelphia, PA 19103
- Mail: Send the completed form and documentation to:
Important Deadlines to Remember
- Opt-Out & Objection Deadline: January 29, 2025
- Final Approval Hearing: February 10, 2025
- Claim Form Submission Deadline: February 28, 2025
Missing the deadline means forfeiting your right to compensation.
Legal Case Information
The class action lawsuit, Myers v. Bassett Furniture Industries Inc., was filed in the U.S. District Court for the Western District of Virginia. The case number is 4:23-cv-00026-TTC.
For further information, claimants can contact the Claims Administrator by
Conclusion
The Bassett Furniture data breach highlights the ongoing risks of online shopping and the importance of safeguarding personal data. While the company has denied any wrongdoing, the settlement offers affected individuals an opportunity to recover their losses and protect their personal information moving forward. If you believe you are eligible, be sure to file your claim before the deadline and take advantage of the free credit monitoring services to help protect your identity.